Administration - Config: Role-based Safeguarding Alerts
Config > Administration > Safeguarding Alert Configuration
A new optional Refer to Role(s) field has been added, allowing users to select Deputy Head of Year and/or Head of Year to receive the alert. When a role is selected, all staff members assigned to that role will receive the alert. Please note, this field is not selected by default.
Tip: We recommend reviewing the staff members assigned as Deputy Head of Year in Groups > Year Groups under Associated Staff in the Group details page to ensure the relevant people are set up.
Note: Alert Recipients has been relabelled to Refer to Member of Staff in this release.
Known Issue – Display Bug in Configuration Screen
Following this release, a display issue has been identified on the Safeguarding Alert Configuration screen.
Staff and role-based recipients may appear to be missing from the configuration view.
However, configurations are still correctly stored in the system and alerts will function as expected.
Important Guidance
Do not re-save or modify the configuration if staff appear missing — this is only a visual display issue.
If you have already re-added staff since the release, please contact Support for further assistance.
Fix Incoming
A fix is scheduled for the evening of 17th April, which will correct the display issue and ensure all configured users appear as expected.
We apologise for any confusion caused and appreciate your patience while we resolve this issue.